Terms and Conditions - Cancellation Policy

Booking Conditions

Homeowner

  • Free cancellation up to 48 hours before the start of the activity, otherwise 100% will be charged by the costs.
  • Cancellation or reduction of participants less than 48 hours before the start of the activity is charged with 100%

 

Conference / group bookings over SEK 10,000

Cancellation of the entire event is charged as follows:

  • 60-30 days before 25% of total amount
  • 29-15 days before 50% of total amount
  • 14-0 days before 100% of total amount

Decrease of participants:

  • 30-15 days before 40% of total amount
  • 14-0 days before 100% of total amount

 

Canceled activity

  • The year guides reserve the right to cancel the activity unless the minimum number of 3 participants is reached.
  • Year guides reserve the right to suspend or cancel the activity if a security risk arises. For example, in adverse weather conditions.
  • Year guides reserve the right to decide when there are adverse conditions for the activity. 
  • If an activity is canceled by us, the guest is offered a re-booking of activity or a refund.